Privacy Policy

Last updated: December 2024

Introduction

Welcome to Lucky, an AI-powered digital guide dog for the web developed by Aigenie Enterprises LLC ("Provider," "Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our beta product. By using Lucky, you agree to the terms outlined in this policy.

Beta Product Notice

Lucky is currently in beta. As a beta user, you acknowledge that the product is still under development and may contain bugs, errors, or incomplete features. Your participation helps us improve Lucky, and we appreciate your feedback and understanding.

Data Collection & Usage

By using Lucky as a beta participant, you permit Aigenie Enterprises LLC to collect and analyze the following data to improve our product:

  • User session recordings and replays
  • Heatmaps and interaction patterns
  • Error tracking and crash reports
  • Usage metrics and analytics
  • Performance data and diagnostics
  • Feature usage statistics

This data is used solely for the purpose of improving Lucky's functionality, user experience, and accessibility features.

Third-Party Services

We may use third-party analytics and monitoring services to collect and process the data described above. These services are bound by their own privacy policies and are selected for their commitment to data security and privacy compliance.

Health Data Disclaimer

Limitation of Liability

To the fullest extent permitted by applicable law, Aigenie Enterprises LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of data or information
  • Loss of profits or revenue
  • Business interruption
  • Personal injury or property damage
  • Any damages arising from the use or inability to use Lucky

Lucky is provided "as is" and "as available" without warranties of any kind, either express or implied. We reserve the right to modify, suspend, or discontinue the service at any time without prior notice.

Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. Please note that some data may be retained for legal or operational purposes even after such requests.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. Your continued use of Lucky after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact Aigenie Enterprises LLC at our official contact channels.